Mr. Burns:
The entire team at RVMP wants to apologize to you for your concern of being over-charged for a product from our catalog. We gladly welcome your opinion as to what you think would be a reasonable price for this exhaust kit. We take our pricing very seriously! We strive to always provide a good value to our customers.
With respect to this 36' Exhaust Kit I offer you the following observations: we purchase a specialized aluminized steel for this product requiring full truckload quantities of 44,000# be procured, we cut all of the material to length on a specialized bundle cut saw, we de-bur the blank in another special machine, we process the bends on a another special machine, all of which are staffed by American workers in an American warehouse, we store the inventory to be available for immediate shipment, we produce the hanger which is a six-step operation, and we produce the clamp another three-step operation (both require coating from outside third parties), and finally we package this product in a 36' long box, which albeit light, is expensive to ship due to the dimensions of the box.
Our competition sells a similar kit for $195.00 with a $30.00 delivery charge, this is if you can find it in stock. They typically require a two-week lead time to fulfill any orders.
Please let us know what you think you were over-charged and we will send you a refund for this difference. Your opinion matters to me and I will do whatever is necessary to improve your experience with our company!
Thank you sincerely for your business.
Most Sincerely,
Jimmy Conroy II, Chief Executive Office
RVMP Family of Companies